POLICIES

TERMS AND CONDITIONS

This website is operated by DigitalSaw Limited. Throughout the site, the terms “we”, “us”, and “our” refer to DigitalSaw LimitedMicrokini.co.uk offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). Any breach or violation of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

PRICING AND MODIFICATIONS

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

PRODUCTS OR SERVICES

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Returns Policy.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased will meet your expectations or that any errors in the Service will be corrected.

RETURNS AND REFUNDS

  • We only accept returns for unused items in their original condition.
  • Returns may be subject to a restocking fee of up to 15%.
  • Customers are responsible for return shipping costs.
  • Refunds will be processed to the original payment method.
  • Please review our Returns Policy for more details.

SHIPPING AND DELIVERY

  • We ship internationally with tracked shipping options.
  • Customers are responsible for any customs fees or import duties.
  • Orders are typically processed within 24 hours (excluding Sundays and bank holidays). Orders placed on Saturdays may be dispatched on Mondays.
  • We use Royal Mail and InPost as our shipping providers.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we will attempt to notify you via the email or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), we may use them without restriction. We are under no obligation to maintain any comments in confidence, pay compensation, or respond to comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose.
  • To violate any international, federal, or local laws.
  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  • To submit false or misleading information.
  • To upload or transmit viruses or any other type of malicious code.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered through the Service are provided 'as is' and 'as available'.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at cs@microkini.co.uk.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Vendy (tm-shopify065-clothes), our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless theme Vendy(tm-shopify065-clothes) and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

n the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at shopify@templatemonster.com.

PRIVACY POLICY

OVERVIEW

At Microkini.co.uk, operated by DigitalSaw Limited, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from using our website.

1. INFORMATION WE COLLECT

We collect different types of personal data to provide and improve our services, including:

1.1 Personal Identifiable Information (PII)

We collect information necessary for order processing and customer support, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

1.2 Payment Information

We use secure third-party payment processors (e.g., Stripe) to handle transactions. We do not store your credit/debit card details.

1.3 Order and Transaction Details

  • Products purchased
  • Order history
  • Payment status

1.4 Technical Data

We collect data automatically through cookies and tracking technologies, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on site

1.5 Marketing Preferences

If you subscribe to our newsletter, we collect your email address and preferences to send you personalized offers and updates.

2. HOW WE USE YOUR DATA

Your personal data is used for the following purposes:

  • Order Processing & Fulfillment: Ensuring smooth order placement, payment, and delivery.
  • Customer Support: Assisting with inquiries, complaints, and after-sales service.
  • Marketing & Promotions: Sending personalized emails and special offers (only if you have opted in).
  • Website Analytics: Understanding visitor behavior to improve user experience and site performance.
  • Fraud Prevention & Security: Detecting and preventing fraudulent transactions.
  • Legal Compliance: Complying with tax, legal, and regulatory requirements.

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal data. However, we may share your data with:

  • Payment Processors: To facilitate secure transactions.
  • Shipping Providers: To deliver your order (e.g., Royal Mail, InPost).
  • Analytics & Marketing Partners: For tracking website usage and targeted advertising (e.g., Facebook Pixel, Google Analytics).
  • Legal Authorities: If required by law or for fraud prevention.

4. YOUR RIGHTS UNDER GDPR (FOR EU & UK CUSTOMERS)

If you are in the UK or the EU, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): Request deletion of your data.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a transferable format.
  • Right to Object: Opt-out of marketing communications.
  • Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at cs@microkini.co.uk.

5. DATA RETENTION POLICY

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including:

  • Order history and payment details (for legal and tax compliance) - up to 6 years.
  • Marketing subscriptions - until you opt out.
  • Website analytics - up to 2 years.

After the retention period, your data will be securely deleted or anonymized.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies to improve your browsing experience. These include:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Help us analyze website performance.
  • Marketing Cookies: Used for targeted advertising (e.g., Facebook Pixel, Google Ads).

You can control cookie preferences in your browser settings.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing personal data.

8. DATA SECURITY MEASURES

We implement industry-standard security measures to protect your data, including:

  • SSL Encryption: Secure transactions and communication.
  • Access Controls: Restricted access to personal data.
  • Regular Security Audits: To identify and mitigate risks.

Despite our efforts, no online system is completely secure. We encourage users to take their own precautions, such as using strong passwords and avoiding suspicious emails.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified via email. Please check this page periodically to stay informed.

10. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

DigitalSaw Limited
3 Spencer House, Peggs Way, Basingstoke, RG24 9WP, UK
Email: cs@microkini.co.uk

SHIPPING POLICY

1. Shipping Destinations
We ship to all countries listed in our system, provided that the courier service allows delivery to that location. Some destinations may be excluded due to shipping restrictions.

2. Shipping Carriers
We use the following carriers to deliver your orders:

  • Royal Mail
  • InPost
  • DPD
  • Evri

3. Free Shipping Eligibility

  • UK Orders: Free shipping on orders over £80 (Royal Mail 24 or Royal Mail 48).
  • International Orders: Free shipping on orders over $160 USD or the equivalent in local currency.

4. Order Processing Time
Orders are typically processed within 24-48 hours of payment confirmation. This excludes weekends and public holidays.

5. Estimated Delivery Times

  • United Kingdom: 2-3 business days (depending on the courier chosen).
  • International: 7-28 business days, depending on the courier and destination.

6. Expedited Shipping
We do not offer expedited shipping at this time.

7. Tracking Information
All shipments include a tracking number, which will be provided via email once the order is dispatched.

8. Lost or Damaged Shipments
In the case of a lost shipment, we offer a full refund. If your package is damaged upon arrival, please contact us at cs@microkini.co.uk with photographic evidence, and we will assist in resolving the issue.

RETURN POLICY

1. Return Window
Customers have the right to return items within 14 days from the date of delivery, in accordance with consumer law.

2. Return Conditions
Due to the nature of our products (bikinis and bikini-related lingerie), all returned items must meet the following conditions:

  • Unused and unworn.
  • In original packaging with tags attached.
  • Free of any stains, odors, or signs of wear.

3. Return Shipping Costs
The customer is responsible for return shipping costs unless the item is faulty or incorrect.

4. Return Process

  1. Contact us via email at cs@microkini.co.uk with your order number and reason for return.
  2. We will provide you with the return address.
  3. Send the item back using a trackable shipping method.
  4. Once received, we will inspect the item and process the refund or exchange.

5. Refund Processing Time
Refunds are processed within 14 days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.

6. Exchanges
Customers may request an exchange instead of a refund. The exchange will be processed once we receive the returned item.

For any further questions, please contact our support team at cs@microkini.co.uk.

RETURN POLICY

1. Return Window
Customers have the right to return items within 14 days from the date of delivery, in accordance with consumer law.

2. Return Conditions
Due to the nature of our products (bikinis and bikini-related lingerie), all returned items must meet the following conditions:

  • Unused and unworn.
  • In original packaging with tags attached.
  • Free of any stains, odors, or signs of wear.

3. Return Shipping Costs
The customer is responsible for return shipping costs unless the item is faulty or incorrect.

4. Return Process

  1. Contact us via email at cs@microkini.co.uk with your order number and reason for return.
  2. We will provide you with the return address.
  3. Send the item back using a trackable shipping method.
  4. Once received, we will inspect the item and process the refund or exchange.

5. Refund Processing Time
Refunds are processed within 14 days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.

6. Exchanges
Customers may request an exchange instead of a refund. The exchange will be processed once we receive the returned item.

For any further questions, please contact our support team at cs@microkini.co.uk.

TERMS & CONDITIONS FOR DISCOUNTS

1. Discount Code Usage

  • Only one discount code can be used per order.
  • Discounts cannot be combined unless explicitly stated in the promotion details.

2. Promotional Terms

  • Some promotions allow multiple discounts, but terms will always be specified.
  • Each promotion has a defined validity period, which will be stated on the website.
  • Discount codes may not apply to already discounted products unless specified.

AGE VERIFICATION POLICY

1. Content Advisory
Some product images may contain sheer or see-through elements, which could be considered inappropriate for individuals under 18.

2. Age Restriction
While browsing the website is unrestricted, users must be 18 or older to purchase products.

3. Verification Process
Before viewing sensitive content, users may be required to confirm that they are over 18.

For any further questions, please contact our support team at cs@microkini.co.uk.

COOKIE POLICY

1. What Are Cookies?
Cookies are small text files that websites place on your device to improve user experience and store preferences.

2. Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Help us analyze website performance (e.g., Google Analytics).
  • Marketing Cookies: Used for targeted advertising (e.g., Facebook Pixel).

3. Managing Cookies

  • A pop-up banner informs users about cookies upon their first visit.
  • Users can manage cookie preferences through their browser settings.
  • You can opt-out of marketing cookies at any time.

4. Cookie Duration
We store cookies for a maximum of 6 months.